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Mazetec Simulations offers an online simulated roleplay that uses situations or challenges for the purpose of teaching or training. A Mazetec Simulation can be created for any discipline or topic that encourages the learner to make decisions or choices. A typical and well-known version is the case-based reasoning test commonly used in medical training where scenarios are based on actual patient cases.

To change the password, you need to be logged on to your account. Go to your Mazetec Profile > click Password to change your password.

You will need to enter the new password twice then click the update button to save the changes.

There is no limit on the number of students you train asynchronously.

For synchronous group training, each subscription plan can accommodate a set number of live students:

• Using a free account allows up to 30 live students.
• The standard account allows up to 100 live connected students.
• The premium account allows at least 500 live connected students.

We accept credit card payments (MasterCard, Visa or American Express) via our secure payment partnership with Stripe. Even though these are the only credit cards we currently accept, we are also exploring other payment methods to make future transactions more convenient to our users.

Virtual scenarios are online educational experiences that help learners explore real-world decisions with no fear of consequence—allowing both correct decisions and errors in a safe environment. Students and professionals can use virtual scenarios to prepare themselves to deal with a range of workplace challenges, cultivate critical thinking and apply sound decision-making skills. Moreover, well-designed scenarios preserve learner interest and fuel intrinsic motivation. SBL makes the training procedure interactive, fun, and effective by offering an immersive experience while still allowing for periods of reflection.

Furthermore, SBL is a form of storytelling—a longstanding method of relaying information—which improves learning and retention. And since SLB is learner-oriented, advanced branching scenarios allow different learners to follow different journeys to access the learning experiences most relevant to them.

Follow these steps to add a Billing or Technical Contact:

• Click the icon on the upper right corner > Organizational Settings Members > Invite Member

From there, enter your contact’s email address and assign a role. Click submit to finish.

Live students are users actively synchronized to a host's simulation presentation.

Mazetec allows instructors to host group sessions, making it perfect for live presentations. As the host makes choices in the presentation, the students are automatically synchronized with the host.

Mazetec is an American company located in Maryland, Washington, and Idaho. At this time, these states do not collect tax on software-as-a-service (SaaS) products. However, this may change as Federal and State tax laws and regulations are reviewed regularly.

Scenarios can utilize either a low-fidelity simulator (such as this FAQ which allows one to search for answers or simply explore this knowledge base) or a high-fidelity simulator like a flight simulator. Mazetec is great for developing soft skills such as decision-making, critical thinking and reasoning. The integration can be achieved by placing the different simulation modalities into the curriculum at the time when it is of most relevance.

To update the credit card, log in to your account and follow these steps:

• Click the icon on the upper right corner > Organizational Settings > Billing Methods > Add New Card

If there is more than one card on the account, click the ellipsis icon […] and to set the default card.

Note: Only(?) the Organization Admin can update the credit card on file.

Asynchronous students are students that play the maze individually.

Mazetec allows you to create a link so anyone can play your simulation at any time, on any device. There is no limit on the number of students you train asynchronously.

Mazetec's payment terms are strictly net zero-day. This means the license key(s) or Mazetec Cloud subscription will only be made available after full payment is received.

If you have placed your order but find that you are waiting for your organization to make the payment, you can contact us and request a fully-functional trial license key to help you cope with any bureaucratic delays.

There are many images and other media resources available on the Web that can be used to enhance your scenarios. Also, with smartphones, it is becoming increasingly easy to create your own media resources. Today’s smartphones offer excellent cameras that is complemented by a rich variety of software that allow mobile editing—allowing you to take your own photos, record your voice or create videos tailored to your teaching.

Should you prefer to use existing content on the Web, the most important thing is to ensure that you have permission to do so. This can be done by either:

• Requesting permission from the copyright owner directly; or,
• Searching for resources that were made available under a Creative Commons (CC) license. CC licenses are granted by content owners to allow reuse in specific ways. This page explains more about the types of license available and how they work.

Image search engines such as TinEye and Google Images can help identify which images are licensed for reuse, and the Creative Commons website provides a tool to allow you to easily search a number of sites for licensed material. Other sites such as Wikimedia and Pixabay are likewise good sources of high-quality images. Popular video sharing sites such as YouTube and Vimeo provide embedding tools, allowing you to use the videos in your scenarios.

An important note to keep in mind is if you use identifiable images in a healthcare context, you must ensure these adhere to local ethical guidelines.

We have implemented organizational and technical safeguards to secure our users' data, in compliance with GDPR requirements. Our users' personal data is encrypted at rest and in transit. Our privacy policy explains this in detail.

Visit the pricing page and click “Try for free now”. You will be asked to enter your name and email address upon sign up.
After the trial period, or should you decide to skip the trial altogether, you can choose a subscription plan that meets your needs.

This may likely be an authorization hold. As such, we do not recommend using Visa debit cards.

Visa typically hold an amount equivalent to the subscription fee, making it unusable. Mazetec immediately settles the transaction, but the authorization hold may remain for as long as 5 days or until the hold falls off, depending on Visa's and your bank's policies.

If the funds are still not available within 5 days from the transaction date, we recommend contacting your bank to see when the authorization hold will drop off.

The not so simple answer is: it depends. The educational setting determines which virtual scenario (VS) to be produced—the available resources (including the instructional designer) for creation, the available tools and systems, are but two things to consider.

Out of the three, a linear VS is usually easier to create, even if it has different options and paths. While a branched VS might be more exciting for the participant, the stories and decision points have to be designed carefully to not let learners get frustrated choosing a problematic path. Good storytelling is important for both variants.

One important educational aspect could be whether the lesson will be discussed in face-to-face sessions or if it will be a completely self-paced learning, i.e. without any debrief or feedback. The overall difference seems to be less critical than you might think. Also, please keep in mind learners very often want to see everything, so make sure they have the option at the end to explore paths they didn’t initially choose; this feature is already all set in linear or semi-linear approaches. Remember, VS scenarios are tools. You just have to get used to these, so take the one which is easier for you!

Yes, Mazetec offers a fully functional free account. However, with a free account, your work will be available to other users. A subscription plan will allow you to set published work private.

To request the cancellation of your trial or subscription account, log in to Mazetec and go to Organization Settings > Subscription > Cancel Subscription.

This will be processed in 3-5 business days.(?)

You can but it's not necessary. Videos are a great medium but can often distract the learners and lead to tangents. It is always best to start off simple before adding video to your scenario. Take advantage of Mazetec’s built-in animations, icons and fonts, and instead focus on creating your content.

Mazetec continues to evolve via frequent and significant updates. If you're after security, new features, ever-improving usability, and the latest innovations in problem- or scenario-based learning and gamification, active software maintenance ensures you continue to receive all the latest software updates for another 12 months. It is automatically included in the cloud pricing.

Should you decide Mazetec is not for you and opt to discontinue our services, we are happy to offer a full refund during the first month of paid service. Unfortunately, we can no longer offer any refund after the first paid month.

Important: Should you choose to not add a credit card, your site will automatically be downgraded to a free plan.

We only offer refunds (a) within the first paid month after the trial period for monthly subscriptions; and, (b) within 30 days of payment for annual subscriptions.

We do not offer refund beyond these periods.

A virtual patient is based on a real-life clinical scenario that can be used in medical and healthcare training, education, and assessment. The virtual patient narrative is usually focused on the patient's story and the associated clinical developments and processes, which is used to inform learners on relevant basic and clinical sciences. This interactivity uses modern technologies and game-informed learning, and can include questions, specific decision-making tasks, monitoring of costs or elapsed time, written answers for text recognition, etc.

Virtual patients allow the learner to take the role of a health care professional and develop clinical skills through diagnostic and therapeutic decisions. Their use is increasing in healthcare because they provide an opportunity for students to practice in a safe environment, as opposed to apprenticeship models which involve practice on an actual patient.

Our cloud products can be accessed anywhere with an Internet connection. All you need is a browser and to type your unique Mazetec Cloud URL, such as https://acme.mazetec.com/.

Changing the subscription plan follows the same steps when signing up. After logging in to your account, go to Organization Settings > Subscription > Change Plan.

You can now select the new Mazetec subscription that works for you. The new plan will automatically be prorated for the current billing cycle.

Virtual scenario is a generic term that can be applied to law, architecture, biochemistry, business models or any subject or topic where there is a need to make a choice or take action.

A virtual patient utilizes the narrative and interactivity focused upon the story of a person or persons with some form of illness, symptoms, or pathology—whether real or imagined.

Our subscription plans are based on the number of author accounts. This means you can add as many authors to your account as your plan permits.

• The standard plan allows a maximum of 5 authors, at $15 a month.
• The premium plan offers an unlimited number of authors, with a minimum of 6 authors, at $7.99 per author per month.
• The branding-free plan starts with 10 authors ready to create Mazetec Simulations with a branding-free player.

Learn more by visiting our pricing page.

Mazetec Cloud subscriptions are set up to renew automatically by default. This applies to both monthly and annual plans.

Our subscription plans are based on the number of author accounts. There is no limit on the number of Mazetec users on any of our plans.

No, Mazetec products are proprietary software applications. Nonetheless, Mazetec's software is still very flexible and customizable; source modifications are required only in the most complex setups.

A user is, by definition, an account with the permission to log into the application. A named user with this permission is counted towards the user limit, whether logged in to the application or not. Only one individual, a named person, is permitted per product login. Multiple people cannot share a product login.

Our licensing model is not based on concurrent users. See our Cloud Terms of Service.

Our goal is to make awesome application available at the best price and to treat every customer equally. We like to build discounts directly into the prices we publish openly to everyone so there's no guessing or uncertainty around what you're buying and how much it costs. That said, we offer discounts to select individuals, namely: Academic pricing to qualified academic institutions. We support peer reviewed research and research for publication.

If you or your organization fall under either of these groups, kindly contact our Support teams with your project proposal to find out more.

We have dedicated Support teams that work with our subscribers. Feel free to contact us should you have any questions.

Academic pricing is available to qualified academic institutions.

You can sign up for a subscription by clicking the buy now button and go through the sign up You can add as many authors to your account that your plan permits.

A user is, by definition, an account with the permission to log into the application. A named user with this permission is counted towards the user limit, whether logged in to the application or not. Only one individual, a named person, is permitted per product login. Multiple people cannot share a product login. Our licensing model is not based on concurrent users. See our Cloud Terms of Service.

Yes. Mazetec offers fully functional free account, however, you're work will be available to other users. If you would like to keep your published work private, you can continue using Mazetec by adding a credit card from your Mazetec organization account. Should you opt to discontinue the use of our Mazetec services, we offer full refunds during the first month of paid service following the end of the trial, if you decide Mazetec isn't for you. After the first paid month, we are unable to offer refunds or exchanges. If you choose to not add a credit card, your site will automatically be downgraded to a Free plan.

We support peer reviewed research and research for publication. Contact support with your project proposal to find out more.

You can sign up for a subscription by clicking the buy now button and go through the sign up page. Once you have created your account, select your plan in your account.